Shipping Policy
USA Shipping (All 50 States)
USPS Priority Mail (5-10 business days) - $15
UPS Ground (2-4 business days) - $10
UPS 2nd Day Air (2 business days) - $50
UPS Next Day Air (Delivers by 8pm on the next business day) - $75
UPS Next Day Air Early (Delivers by 12pm on the next business day) - $100
NOTE: We offer local pickup at our location as an option - Free
International / Canada
USPS Priority Mail International (7-10 business days) - $75
UPS Standard (3-6 business days) - $50
UPS Worldwide Saver (2-3 business days) - $120
NOTE: We offer local pickup at our location as an option - Free
When will my order ship out?
All in-stock orders will ship out the same day if placed on a weekday before 3:30 pm EST. Orders placed on weekends or holidays will be shipped on the following business day.
Do we ship to Canada and Mexico?
Yes, Select any of our International shipping options to have your order shipped to you.
Can I change my shipping address after I placed my order?
As long as the order has not shipped out yet we can update any address on the order. Give us a call or text message at (586)799-4375 or email us at support@otrperformance.com
How do I know when my order ships out?
You will receive an email once your order ships out with a tracking number.
If you do not receive an email contact us and we can let you know what the tracking number is.
I still haven't received my tracking number to my email?
Most emails can take up to 24 hours to be received. If you still haven't received an email after 24 hours, contact our customer support team at 586-799-4375 or email us at support@otrperformance.com
How can I change the address on my order?
Address changes can be done before your order ships out.
If you would like to change your address, contact our customer support at (586)799-4375 or email us at support@otrperformance.com
What if my order has not been delivered in the estimated time?
First, we recommend contacting the shipping company to see where your package may be. Next, contact our support team so they can look into your order and see what can be done to get your order delivered. You can contact support at support@otrperformance.com or 586-799-4375